Assists the Dean of Students/ Title IX Coordinator with administrative and clerical support, specific assignments, and special projects. Also, maintains official records and schedule for the Billingsly Student Center. Specific Duties and Responsibilities Essential Duties: Maintains the highest level of confidentiality, as this area deals with sensitive information in a variety of areas (Title IX, Student Conduct, Counseling Services, etc.). Provides exemplary customer service to all internal and external constituents. Assists students to resolve issues of concern. Prioritizes calls and visitors while promptly assisting with problems and requests. Takes incoming calls and correspondence and responds independently when possible. Provides front-line support to Counseling Services by checking in client and assisting with scheduling and rescheduling appointments in a timely, student-centered manner. Prepares drafts and proofreads correspondence to include email, reports, and other documents...Administrative Assistant, Dean, Administrative, Student, Assistant