Job Details

Company Introduction

Mitra is a high-energy, fast-moving company on a mission to become one of the largest and most profitable franchise organizations in the QSR industry. While our company is made up of an extremely diverse group of individuals, the essential common trait that we all share is passion. With your passion, Mitra will supply the tools and training you need to achieve incredible success in our organization.

Job Summary
As a Shift Manager, you will be responsible for restaurant operations, product preparation, customer relations, team management, and ensuring the delivery of the highest quality products and services to each customer every day.

Our Company Offers

• 401k (company match)
• Great Culture and Fun
• Scholarship Program
• Leadership Development
• Great hours of operation
• Work-Life Balance
• Paid Training
• Flexible Schedule

Build Your Future Through Advancement Opportunities

• Assistant Unit Manager - With 6-24 months of Shift Manager experience
• Restaurant General Manager - With 2-4 years of Assistant Unit Manager Experience
• Above Restaurant Leader - Advance into a regional position

Role Expectations

• Foster a positive, friendly, and collaborative work environment
• Lead the restaurant team with high customer service standards
• Drive achievement of restaurant success metrics
• Oversee guest experiences with friendly interactions, cleanliness, and exceptional product quality

Skills and Qualifications

• Leads by example with high standards and a goal-oriented mindset
• Demonstrates an ownership mindset toward business results
• Thrives in fast-paced environments and deeply values customer service, food quality, and guest experience

Requirements

• Must be 18 years of age or older
• Dependable work record
• Must be able to pass a criminal background check
• Minimum of 1-year customer service and supervisor experience
• Authorized to work in the United States