Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $21 per hour + bonuses / Health insurance / 401k match / PTO - As a Call Center Rep at Lucet, you will: Provide assistance to incoming callers and serves as initial point of contact for USPS employees, their family members, and providers; Facilitate file set up and/or file management through caller authentication, verification of demographics and eligibility in accordance with HIPAA privacy guidelines; Educate providers and members about the EAP benefit and the scope of EAP with a focus on program promotion; Provide routine referrals to Field Staff and/or network providers with a focus on promoting appointment access and timely connection to care...Hiring Immediately >>