Job Details

Position Summary

Collaborates with stakeholders to obtain market research and data. Reviews key performance indicators and builds action plans to improve performance. Researches, evaluates, and analyzes data to identify operational and driver experience gaps. Develops and implements solutions to improve program and process metrics. Leads process improvement projects and utilizes data to provide insights.

Understanding all aspects of store fulfillment (picking, staging, dispensing, delivering orders). Drives execution of business plans by identifying customer, delivery, and operational needs. Develops and communicates priorities. Removes barriers impacting performance and experiences. Provides resources, measures progress, and adjusts strategies. Supports continuous learning and adapts to changes.

Sets clear expectations and goals, ensuring teams have the necessary resources. Uses key metrics to identify improvements. Motivates teams with a sense of urgency. Aligns and pursues measurable goals. Leverages resources effectively. Ensures accountability for results. Monitors progress and redirects efforts as needed.

Supports driver experience improvements through root cause analysis and solutions. Addresses issues like engagement gaps, incentive needs, and technology problems. Completes deliveries to understand pain points. Supports digital initiatives and product launches. Partners with operators to ensure adoption and execution. Facilitates alignment across workstreams and manages resources.

Adapts strategies to market changes. Develops growth strategies and process improvements. Monitors compliance with policies and supports company values. Provides feedback on laws affecting digital services. Executes business plans, removes obstacles, and supports continuous learning.

Promotes company policies and ethical standards. Ensures compliance and supports an inclusive culture. Acts with integrity and accountability. Delivers customer-focused results. Drives continuous improvement and embraces new technologies. Supports change management and team development.

Offers competitive pay, performance bonuses, and benefits including health, retirement, PTO, and other perks. Details about PTO and eligibility are available at The Live Better U education benefit is available for associates. The annual salary range is $90,000 - $180,000, with additional bonuses and stock options.

Minimum Qualifications

Bachelor's Degree in business, management, or related field, with 2 years' experience in retail operations or related field OR 5 years' experience in retail operations or related field. Valid driver's license required.

Preferred Qualifications

Experience in customer service, digital change initiatives, Walmart operations management, grocery retail management, project management, or retail management.

Primary Location

2426 S Maiden Ln, Joplin, MO 64804-0348, United States of America