Job Details

Position: Director of Service Operations - Sparta, NJ

Job ID: Director of Service Operations

Job Type: Full-Time

Experience Level: Manager (Manager/Supervisor of Staff)

Overview

Hammer & Steel Global, LLC, founded in 1989, is a leading supplier of pile driving and drilling equipment for foundation and shoring construction projects in the United States of America seeks qualified candidates for the position of Director of Service Operations ( Heavy Construction Equipment ) to be based in Sparta, New Jersey. This customer-facing role will oversee company operations in the Northeast United States with a high customer concentration in the New York City area.

Responsibilities

Our Director of Service Operations (Heavy Construction Equipment) will oversee the service company, fabrication operations, steel sheet piling yard and OEM parts department.

• Supervise and provide guidance to lead technician, parts managers, machinists and welders. In conjunction with lead technician supervise and provide guidance to field and in-house technicians, who maintain and service the company's portfolio of piling, pile driving and drilling equipment.
• Work collaboratively with external and internal customers including sales, service, parts and administrative departments.
• Track and analyze labor and equipment utilization to set service and fabrication schedules.
• Assist in the ongoing reengineer and implementation of business processes and systems.
• Maintain and foster a work-safe, clean and well-organized facility by establishing and enforcing standards and procedures while complying with best practices and legal regulations.
• Assist in implementing corporate growth strategies including potentially opening new locations in the Northeast and MidAtlantic United States.
• Travel to meet with customers, their job sites, and other company facilities as required for company business.

Bachelor's degree ( highly preferred ) in mechanical or civil engineering, Construction / Project Management, Business or related field in addition to 8-10 years of relevant work and supervisory experience.

Proficient with the Microsoft Suite of Products including Excel, Word and Office required.

Prior experience with a foundation contractor, heavy equipment distributor or in a mechanical role desired, but not required.

Project management background a plus.

Six Sigma Certification (Black or Green Belt), desired but not required.

Valid driver's license with clean driving history.

Compensation

Highly competitive base salary plus annual bonus

Company paid Medical, Life, Long Term Disability, and AD&D insurance

Dental, Vision, and Short-term disability insurance options

Generous company funded Profit Sharing Plan

401K with company match

Paid time off (PTO), Seven (7) Company Paid Holidays, and Paid Sick Leave

Other

Please visit our website (www.hammersteel.com) to learn more about Hammer & Steel.

Hammer & Steel Global, LLC. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. All applicants must be eligible to work in the US without restrictions.