Job Details

Mid-American Title Loans
Job Description:

We are seeking dedicated Customer Service Representatives to assist potential and current borrowers with loan-related inquiries, vehicle evaluations, account management, and payments. Representatives will maintain daily communication with customers, addressing their account needs and conducting courtesy calls as necessary.

What We Offer:

• Competitive salaries
• Paid holidays
• Paid vacation time
• On-the-job training
• Full-time positions (Monday - Friday, 10 AM - 6 PM)
• Rotating Saturday schedule (9 AM - 3 PM)
• Sundays off

Job Requirements:

• General:
  
  • Must be available for full-time work
  • Positive attitude and strong communication skills
  • Detail-oriented and organized
  • Opportunity for a $1.00 raise in 90 days based on attendance and performance
• Education:
  
  • High School Diploma required
• Experience:
  
  • Previous customer service experience preferred
  • Proficient in computer usage and data entry
• Personal Attributes:
  
  • We pride ourselves on the service we provide and expect our representatives to maintain high standards. We're looking for motivated, reliable, and honest individuals seeking a rewarding career opportunity.

About Us:

Mid-American Title Loans is a trusted leader in the title loan industry, with nearly 1,000 stores across more than 20 states. Since 1990, we've been committed to providing hassle-free, transparent loans with competitive terms. Our mission is to offer fast, straightforward loans with some of the lowest rates in the industry, backed by exceptional customer service and integrity.

As a Customer Service Representative, you will be at the core of our operations. We value the relationships we've built within our communities and expect our employees to embody honesty, respect, and outstanding customer service.

Additional Requirements:

• Must pass a company background check, including credit, criminal, and employment history.